What is Better Buds?

Better Buds is an online Canadian cannabis dispensary based out of Vancouver, BC that offers a wide variety of cannabis products, including flower, edibles, concentrates, CBD, vapes, magic mushrooms, and more.

We are dedicated to providing our customers with the best products and service possible with the best weed deals and offers you can find online in Canada.

Better Buds is a mail order marijuana dispensary that uses Canada Post XpressPost or Purolator express service on all orders to ensure fast and secure delivery within 1-3 business days anywhere in Canada.

*Please note: we are an online store only and are not affiliated with any physical retail locations.

Before you place an order with Better Buds, please review our Terms of Service. By placing an order with us, you agree to our terms and conditions.

If you have any questions or concerns about our products or services, please contact us and we will be happy to assist you. You can always view our huge cannabis menu online at:

View Online Canadian Cannabis Dispensary Menu

To place an order with Better Buds, simply add the products you would like to purchase to your cart and click 'Proceed to Checkout'. You can create an account with us quickly and easily in seconds to earn reward points, view your order history, and store your delivery address and profile info for quick and easy order placing.

Once your order is placed, you will receive a confirmation email with your order details.

Better Buds currently accepts Interac e-Transfer as our sole and primary payment method.

To pay for your order, simply follow the instructions provided at checkout. You will be redirected to our Interac E-Transfer portal, which allows you to complete the E-Transfer during the checkout process without manually entering any E-Transfer details through an automated E-Transfer request process through the Interac portal. 

For the automated that works with most of the Canadian financial institutions, select the Other Bank option that will direct you through that process.

If you can't find your bank during that process, to generate manual e-transfer payment information, select one of the options for other banks such as Koho and  Desjardins options listed to generate those details for your order.

Once your payment has been received, your order will be processed and shipped shortly after based on the time of the day (our cutoff for same-day shipping is 12PM PST (3PM EST) on business days.

Other Notes:
Please include your invoice number in the “notes/memo” section of your Etransfer if sending through the manual option.
Please choose a discreet name for us in your online banking. Please DO NOT save our Etransfer name as Better Buds, Better Buds BC, BB, or anything cannabis related at all. Also please do not refer to any weed items in the e-trasnfer memo. Simply the order number would be okay.

For more information on how to send an Interac e-Transfer, please visit: How to Send an Interac e-Transfer

If your Interac E-Transfer is received by 12PM PST (Pacific Time) or 3PM EST, then it will ship out on the same business day (Monday-Friday, excluding statutory holidays) in virtually all cases.

If paid for after 12PM PST (Pacific Time) then your order may be shipped the same day if possible, but in most cases, it will ship out the next business day.

We use Canada Post Xpress Post Shipping or Purolator Express for all orders. Your package will arrive in discreet packaging to your door. There is nothing on the package to indicate you’ve ordered from a cannabis company.

All orders will be shipped from Vancouver. Your distance from us determines how quickly you will receive your package.

Orders usually arrive within 1-3 business days after being shipped in most instances. Generally, orders are delivered pretty quickly, especially to larger cities and metro areas. It may take longer for isolated rural areas, but depends on the specific area.

We are not responsible for any delays in shipping once the package has been shipped, including delays caused by Canada Post or any other carrier, weather, or other external factors that are outside of our control.

If you have any questions or concerns about your order, please contact us and we will be happy to assist you.

Once your order is processed and shipped, you will receive a tracking number via email so you can track your package.

By default, we require signature on packages to help reduce lost packages. If you don’t prefer this option, please check the “No Signature” option in the order checkout process. By selecting the No Signature delivery option, you are accepting the risk & complete responsibility for the delivery of the package. We will not be able to provide any assistance outside of contacting the carrier to assist with locating the package in these cases. 

Tracking numbers go out on the day your order ships usually some time in the afternoon PST. Please check your Spam/Promotions folders and if your tracking number has not arrived in your inbox by 6:00 PM PST, please contact us. Tracking pages may take up to over 24 hours for the information to display on the page.

Please be advised that in the event that a particular product is out of stock, we may substitute it with a similar product that is currently available to ensure timely order fulfillment and prevent significant delays in shipping.

We make every effort to maintain accurate inventory levels on our store to avoid these situations in nearly all cases.

We do offer an option on the Checkout page to choose your preferred action in these cases, with the following options:

  • Substitute with Similar Item (We'll replace with a comparable product)
  • Contact Me (We'll reach out for your preference)
  • Credit with Points (Get points back for out-of-stock items that can be applied on future orders)

The 'Substitute with Similar Item' is our default action. 

If you have any questions or concerns about your order, please contact us and we will be happy to assist you.

Due to the nature of the products, Better Buds does not accept returns nor provide refunds under any circumstances.

Please order at your own discretion and at your own risk. If you have any questions or concerns about your order, please contact us and we will be happy to assist you.

You can use a maximum of $100 in reward points per order. Reward points cannot be applied to shipping costs - they can only be used towards the subtotal of your products. Reward points cannot be redeemed for any special bulk orders and must be applied on the checkout page when logged in. Reward points cannot be combined with other discount codes or promotions.

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Click Live Chat button during business hours or leave us a message any time.

Email Us Now

[email protected]

Text Us Now

672-784-5533

Contact Us at Better Buds

If you've got any questions or feedback for us, please feel free to send us a message by completing the form below, or send us an email or call/text with our contact info provided on this page.